Payment Policy, Alterations & Cancellations

Payment Policy

Specialty cakes, dessert cakes, cookies and confections require full payment at the time of ordering.

For wedding cakes, a 50% non-refundable deposit is required to reserve the date and confirm your order; the remainder is due one month before the wedding.

Cake orders placed with less than 10 days’ notice also require payment in full at the time of ordering.

After we have discussed all the specifics of your order, we will send you an email confirming the details of your order. Once the payment is received, your order is considered confirmed.

Payments are accepted in cash or credit card through PayPal.

Alterations

Reasonable changes to your order may be made up to 30 days prior to the event. If we are able, we will accommodate any changes you request including but not limited to flavours, size, and decorations. Additional costs may be incurred depending on the nature of the changes. Minimums still apply.

Cancellations

If your order was paid in full, we will refund you the paid amount less the 50% deposit up to 14 days before your event. For wedding cakes we will refund the paid amount less the 50% deposit if your order is cancelled up to 30 days before the wedding date.

There is no payment refund on specialty cake orders cancelled within 14 days or wedding cake orders cancelled within 30 days of the original event date.